E-business can be has be loosely be defined as the acceptance of transacting business over Internet. Every business has realized
that they must participate in the e-busines or be left alongside on the information highway. As the Internet grew by leaps and
bounds, the initial "brochureware" websites started to mature into offerign webtools and online business solutions that made
information and money sharing easy. From surveys to shopping carts, emails to chat services, websites have become the primary
focus for customer and business interaction.
Any business succeeds when it helps to relive customer pain points, so does e-business. Web presence must unite with internal
office systems to adapt to customer interaction and offer customer control. Such unification results in elevation of e-business into
a value creation and customer retention opportunity. Online banking, online travel booking and bill pay services are some of the
examples of successful
e-business solutions.
Web presence gives a 365-day, 24-hour model that offers opportunities to fulfill business requirements when and how they want.
It can act as a virtual sales force extending business go international and allow supply chains to integrate globally.